Privacy Policy
PRIVACY POLICY
Last updated: June 2026
This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from outbackmetalgroup.com.au (the "Site").
Outback Metal Group (ABN 64 137 782 829) is located at 56 Eastern Road, Browns Plains QLD 4118, Australia.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
Cookies — data files placed on your device that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
Log files — track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
Web beacons, tags, and pixels — electronic files used to record information about how you browse the Site.
When you make or attempt to make a purchase through the Site, we collect certain information from you including your name, billing address, shipping address, and payment information. Our payment processors handle your payment details securely — we do not store your full credit card information. Only the last few digits are retained to help identify the card used. We also collect your email address, phone number, and home address. We refer to this information as "Order Information."
When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use your Order Information to:
- Process and fulfil your orders, including sending order confirmations and shipping updates
- Communicate with you about your order or enquiries
- Screen orders for potential risk or fraud
- Provide you with information or marketing communications about our products and services, where you have opted in or where permitted by law
We use Device Information to screen for potential risk and fraud, and to improve and optimise our Site through analytics about how customers browse and interact with it.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with trusted third parties to help us operate our business and the Site. These include:
Shopify — powers our online store. You can read about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy.
Google Analytics — helps us understand how customers use the Site. You can read about how Google uses your Personal Information at https://www.google.com/intl/en/policies/privacy/ and opt out at https://tools.google.com/dlpage/gaoptout.
Payment processors — we accept Mastercard, Visa, AMEX, Google Pay, Shop Pay, Apple Pay, and Union Pay. These processors handle all transactions securely on our behalf in accordance with their respective security standards. We do not store or have access to your full payment details.
Shipping and fulfilment partners — we share your name, address, and contact details with our Australian logistics partners solely for the purpose of fulfilling your order.
We may also share your Personal Information where required to comply with applicable Australian laws and regulations, or to respond to a lawful request from a government authority.
We do not sell your Personal Information to any third party.
BEHAVIOURAL ADVERTISING
We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative's educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
SMS AND EMAIL MARKETING
Upon purchase or subscription to our mailing list, you may receive email and SMS communications as part of our marketing. You can opt out and unsubscribe at any time. We do not sell your contact information to anyone.
DO NOT TRACK
We do not alter our Site's data collection and usage practices when we detect a "Do Not Track" signal from your browser.
YOUR RIGHTS
Outback Metal Group complies with the Privacy Act 1988 (Cth). You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to such requests within a reasonable timeframe and in accordance with Australian privacy law.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you request its deletion.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The date at the top of this page reflects when it was last updated.
CONTACT US
If you have any questions about this Privacy Policy or wish to make a privacy-related request or complaint, please contact us:
Outback Metal Group 56 Eastern Road, Browns Plains QLD 4118, Australia ABN 64 137 782 829 support@outbackmetalgroup.com.au
We will respond within 24–48 hours.